Consultation path
A measured path from enquiry to written advice
Financial advice works best when both sides know the stages. This page sets out how a Thamespoint consultation typically runs, whether you are mapping retirement income or checking protection gaps.
- Enquiry. You send a short note via the contact form or phone. We confirm whether we can help and share a provisional fee range.
- Fee proposal. You receive a written engagement letter describing scope, price, and what is excluded. Nothing further happens until you accept.
- Documents. A checklist covers pension statements, ISA valuations, mortgage offers, or protection schedules—only what the engagement needs.
- Discovery meeting. Usually 60–90 minutes by video or in St. VonRueden. We clarify goals, dependants, and constraints such as a remortgage deadline.
- Recommendations. A second meeting presents written advice. You keep the document whether or not you ask us to help implement it.
- Follow-up. Flagship engagements include a short call within 30 days for questions that arise after you reread the plan at home.
What to bring to the first meeting
Recent payslips or accounts if self-employed, latest pension and ISA statements, mortgage illustration or offer, and any existing life or income protection schedules. A State Pension forecast helps retirement conversations enormously.
If papers are incomplete, say so early. We would rather schedule a second discovery slot than guess at figures.
